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Lorene´s priority is maintaining a good relationship with the employees and service renders, besides looking after their well-being and personal safety. Skill improvement, professional growth opportunities, competence acknowledgement and constant dialogue are key values of the company's human resources policy.

This line of management leads to good customer service, a differential item in the company. The head-office in São Paulo counts on the work of two hundred employees (in the back-office, laboratory and warehouses).